How to Submit a Support Request

Overview

Users needing additional Expo Logic support or who have questions are asked to submit a support ticket to the Expo Logic Support Team.

Support tickets can be submitted in multiple ways:

•  A support ticket will be auto-generated when a user sends an email to: [e-mail]
• On the homepage of the Expo Logic Knowledge Base, click Submit a Request in the header and you will be routed to a help desk ticket form to complete and submit.

Your ticket will be assigned and answered by our support team as soon as possible. Standard Desk Support Hours are Monday - Friday, 6am - 6pm EST.

This knowledge article provides information on specific Expo Logic features. To ensure continuity with documentation and product functionality, Expo Logic reserves the right to amend or update this knowledge article as needed. For more information, reach out to Expo Logic Support.